New Membership Payment System

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New Membership Payment System

Postby Geraint on Wed Mar 11, 2009 2:15 pm

Today we implemented a new membership payment system based on Virtuemart.

This has many benefits such as making account upgrades available and providing you information about your account status - e.g, when your subscription expires.

If you encounter any problems please respond to this post providing as much information as possible and we will investigate.

Geraint
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Re: New Membership Payment System

Postby vidma on Thu Mar 19, 2009 9:59 pm

Hello,

I have paid for 6 month membership few months ago, but for some reason my username and passwords disappeared and i have tried to contact you several time but with no luck. Please let me know how I can get back these data.

Regards,
Vidma
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Re: New Membership Payment System

Postby Geraint on Sat Mar 21, 2009 9:27 am

I sent a reply by PM.
Joomfish club members can get priority forum support at the Support Forum. As well as access to a variety of custom Joomfish addons and benefits.

Join the Joomfish club today!
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Re: New Membership Payment System

Postby rithri on Tue Mar 31, 2009 8:22 pm

Hi!!! I am new here and i made a registration with paypall for silver member but i cannot access to club area!
Thanks in advance!
rithri
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Re: New Membership Payment System

Postby Geraint on Tue Mar 31, 2009 8:41 pm

You purchased an upgrade from Silver to Gold. I have replaced this with a normal silver membership and your account has been upgraded accordingly

Geraint
Joomfish club members can get priority forum support at the Support Forum. As well as access to a variety of custom Joomfish addons and benefits.

Join the Joomfish club today!
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Re: New Membership Payment System

Postby rithri on Tue Mar 31, 2009 9:45 pm

Thanks! very quick response!
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Re: New Membership Payment System

Postby thanhlp on Fri Apr 17, 2009 5:50 am

rithri wrote:Hi!!! I am new here and i made a registration with paypall for silver member but i cannot access to club area!
Thanks in advance!

Hum, I just bought silver membership and I can not see the club area also, I can only download the club plgin only, anybody could explain why?
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Re: New Membership Payment System

Postby Geraint on Fri Apr 17, 2009 1:13 pm

Your forum account is setup as a silver member already (notice the colour and rank).

Did you get you Joomla account email when you ordered the subscription?

Geraint
Joomfish club members can get priority forum support at the Support Forum. As well as access to a variety of custom Joomfish addons and benefits.

Join the Joomfish club today!
Geraint
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Re: New Membership Payment System

Postby econoeticasrl on Fri Apr 17, 2009 2:23 pm

I also have the same problem.
I bought today the silver membership, but still I cannot access to the club forum.
can someone help?

Thanks
Silvia
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Re: New Membership Payment System

Postby Geraint on Fri Apr 17, 2009 4:38 pm

Can you try the following:

1. Logout of the forum and login again

if that doesn't help

2. Change your password for the forum, logout and login again

thanks

Geraint
Joomfish club members can get priority forum support at the Support Forum. As well as access to a variety of custom Joomfish addons and benefits.

Join the Joomfish club today!
Geraint
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